ID requirements

Identification requirements

Once you’ve applied for an account, we need to make a few checks regarding your application. These are not credit checks - we simply do them to identify you and where you live.

If we are unable to verify your details automatically, we may get in touch and ask for further information.

All for £12.50 a month. See pricing

The Card One Money current account is not covered by the Financial Services Compensation Scheme. Please see our FAQs for more information.


To be eligible for a Card One Money Business Account or a Card One Money Corporate Account, you must be at least 18 and have a residential address in the UK. Your business must be a business registered in the UK. Unfortunately, we do not accept businesses with a PO box or mailbox address and by law, we must check your identity and perform relevant checks on your business. We will do so by searching your record at identity authentication companies and fraud prevention agencies. The agencies will keep a record of our search.

The Card One Money Business Account and Card One Money Corporate Account are not available to businesses providing certain goods and services such as pornography, unlicensed prescription drug selling, narcotics, weapons, unlicensed gambling, or those goods and services which are prohibited by law. In addition, the account is not suitable for businesses who wish to pay in large volumes of cash and cheques.

Documents we may need to see

If you have been asked to send us documents to confirm who you are, you will need to send us one (1) proof of identity AND one (1) proof of address from the list below. Please note that your driver’s licence can only be used as either proof of address OR proof of identity, not both. All documentation can be emailed to us at

Alternatively you can send photocopies and originals to;

Card One Money

PO Box 3634



Proof of identity

Please send us a copy of your original document for one of the below.

  • Valid passport
  • Valid full or provisional UK photocard driving licence
  • Valid firearms certificate or shotgun licence
  • National identity card (we need to see the front and back)
  • Certified copy of birth certificate

Proof of address

Please send us a copy or the original document for one of the below. Bills, letters, statements and agreements must be dated within the last three months.

  • Utility bill
  • Bank statement
  • Council tax statement, bill or demand letter
  • Credit card statement
  • Valid full or provisional UK photocard driving licence (not required to be dated within the last 90 days)
  • Department of Work and Pensions letters
  • Solicitor letter confirming the purchase of a property
  • Rental agreement
  • Confirmation from a university of attendance or residence
  • British Forces Postal Overseas (BFPO), a letter from the commanding officer confirming residence
  • NHS staff residing onsite, a letter from Human Resourcing confirming residence

Need help sending your documents?

If you have any questions regarding your application, please don't hesitate to contact us.